Increase Repeat Purchases with Powerful WhatsApp Retention Campaigns

Acquiring new customers is expensive—retaining them is profitable.
With The Botmode, you can implement proven customer retention strategies using WhatsApp sales messages to bring customers back, boost lifetime value, and increase repeat orders—automatically.

Trusted by 150+ D2C / E-commerce

Smart WhatsApp Campaigns
 That Bring
Customers Back

Timed Post-Purchase Messages

Send automated check-ins based on:

  • Days since last order
  • Product usage lifecycle
  • Product category (e.g., skincare, supplements, fashion)

“Hey Ria! Running low on your glow serum? Here’s 10% off your next bottle!”

Personalized WhatsApp Sales Messages

No more generic broadcasts. Our system pulls:

  • Name
  • Purchase history
  • Order frequency
  • Product preferences

So your WhatsApp marketing feels like a 1:1 conversation, not a mass promo.

Loyalty-Based Offers & Upsell Nudges

Trigger targeted campaigns:

  • “Buy Again” reminders
  • Loyalty reward offers
  • Product replenishment alerts
  • Bundle suggestions based on last order

These campaigns are automated, measurable, and scalable.

Repeat Purchase Funnels for D2C Brands

Built specifically for D2C:

  • Recover one-time buyers
  • Convert COD to Prepaid repeat
  • Segment customers by order frequency

Retention isn’t a strategy—it’s your next revenue channel.

Track Retention Metrics That Matter

With The Botmode’s analytics dashboard, track:

  • Repeat order rate
  • Retention by product or category
  • Revenue from returning customers
  • WhatsApp retention rate vs. email

This is data-driven retention—not guesswork.

Impact of The Botmode

Conversational Commerce Suite

Higher CSAT
37 %
Increased Retention
50 %
CAC Reduction
30 %
Testimonials

Check out our customer stories!

Frequently asked questions

It’s a system designed to turn one-time buyers into loyal customers through communication, incentives, and follow-ups—like those powered by WhatsApp.

Yes. The Botmode automates everything—from post-purchase flows to loyalty campaigns.

WhatsApp has higher open and engagement rates, making it more effective for order retention and repeat purchases.

book a demo call today

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