Increase Repeat Purchases with Powerful WhatsApp Retention Campaigns
Acquiring new customers is expensive—retaining them is profitable.
With The Botmode, you can implement proven customer retention strategies using WhatsApp sales messages to bring customers back, boost lifetime value, and increase repeat orders—automatically.

Trusted by 150+ D2C / E-commerce































Smart WhatsApp Campaigns
That Bring
Customers Back
Timed Post-Purchase Messages
Send automated check-ins based on:
- Days since last order
- Product usage lifecycle
- Product category (e.g., skincare, supplements, fashion)
“Hey Ria! Running low on your glow serum? Here’s 10% off your next bottle!”

Personalized WhatsApp Sales Messages
No more generic broadcasts. Our system pulls:
- Name
- Purchase history
- Order frequency
- Product preferences
So your WhatsApp marketing feels like a 1:1 conversation, not a mass promo.

Loyalty-Based Offers & Upsell Nudges
Trigger targeted campaigns:
- “Buy Again” reminders
- Loyalty reward offers
- Product replenishment alerts
- Bundle suggestions based on last order
These campaigns are automated, measurable, and scalable.

Repeat Purchase Funnels for D2C Brands
Built specifically for D2C:
- Recover one-time buyers
- Convert COD to Prepaid repeat
- Segment customers by order frequency
Retention isn’t a strategy—it’s your next revenue channel.

Track Retention Metrics That Matter
With The Botmode’s analytics dashboard, track:
- Repeat order rate
- Retention by product or category
- Revenue from returning customers
- WhatsApp retention rate vs. email
This is data-driven retention—not guesswork.

Impact of The Botmode
Conversational Commerce Suite
Higher CSAT

Increased Retention

CAC Reduction

Testimonials
Check out our customer stories!












Frequently asked questions
It’s a system designed to turn one-time buyers into loyal customers through communication, incentives, and follow-ups—like those powered by WhatsApp.
Yes. The Botmode automates everything—from post-purchase flows to loyalty campaigns.
WhatsApp has higher open and engagement rates, making it more effective for order retention and repeat purchases.