Automate Order Alerts & Notifications on WhatsApp
Your customers want updates—fast. With The Botmode, you can send automated WhatsApp order notifications that keep your buyers informed from purchase to delivery.
Say goodbye to manual follow-ups and delayed updates. Welcome a smooth, scalable automated order processing system powered by WhatsApp.
Trusted by 150+ D2C / E-commerce
Why The Botmode
Use WhatsApp for
Order Notifications
Real-Time Notifications That Boost Trust
Keep your customers in the loop at every stage of their journey:
- Order Confirmed
- Shipped
- Out for Delivery
- Delivered
Each message is personalized and sent instantly through WhatsApp—no email spam folder, no SMS delays.
“Our support queries dropped by 30% after enabling WhatsApp order status notifications with The Botmode.” — Head of Ops, Fashion D2C Brand
Automated Order Processing Without Lifting a Finger
You set the rules, we handle the rest:
- Fully automated notifications triggered by Shopify or WooCommerce events
- Seamless plug-and-play setup—no coding required
- Templates ready for approval & fast deployment
- Save time
- Keep customers updated
- Reduce “Where’s my order?” queries
Personalized WhatsApp Messaging with Order Details
Build trust with clarity:
- Order ID
- Product summary
- Courier name & tracking link
- Custom messages based on order stage
All auto-inserted, zero manual effort.
Powerful WhatsApp Automation Engine
The Botmode’s automation layer lets you:
- Build dynamic workflows (e.g., notify customers if orders are delayed)
- Re-send failed messages with fallback logic
- Customize language, tone, and style per brand
All auto-inserted, zero manual effort.
Customer Support Analytics Dashboard
What gets measured, gets improved:
- Average response time
- Resolution time
- Top queries & intent patterns
- Agent performance scores
Optimize your support with insights that matter.
Unified Notifications Across Order Lifecycle
Order Stage
Order Placed
Payment Successful
Packed & Shipped
Delivery Completed
Notification Sent via WhatsApp
Order confirmation message
hank you + payment alert
Shipping + tracking info
Thank you + feedback link
All messages are automated, approved, and trackable.
Impact of The Botmode
Conversational Commerce Suite
Higher CSAT
Increased Retention
CAC Reduction
Testimonials
Check out our customer stories!
Frequently asked questions
These are automated WhatsApp messages sent to customers after they place an order, giving real-time updates on order status, delivery, and more.
Yes. With The Botmode, every step—from order placed to delivery—is synced and automated.
Absolutely. WhatsApp boasts up to 98% open rates, ensuring your order alerts are seen and acted upon.
